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Should
you have a problem that you can’t resolve with the Help
system or the User's Guide, you can turn to INFORMATION
PRODUCTS for technical support. If you wish personal assistance,
call our technical support hotline located at our home office
in Sherman Oaks, California. The phone number is (818) 986-9295
and work hours are 8:00 AM through 5:00 PM (PST), Monday
through Friday.
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For immediate assistance: |
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Phone:
(818) 986-9295
Office hours: M-F 8am-5pm PST
Please have your User ID # ready.
Don't have one? Click here to register!
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Submit your problem online: |
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Provided
as an alternate means of technical
assistance, you can now submit your problem(s) or question(s)
on-line.
Click here to submit your problem
online.
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View the online tech support documents:
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These
documents contain technical help. The solution to your problem
may be among these documents.
Simply choose the topic you wish to see.
Click here to view the tech support documents.
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Fax us your technical question: |
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FAX
Number: (818) 986-7356
We will give you a return FAX response. Please be
sure to give us a valid FAX number. |
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