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Provided
as an alternate means of technical assistance, you can
now submit your problem(s) or question(s) on-line by filling
out the form below.
Please
read the following first:
- Check
the Help within the program and/or user manual thoroughly.
(Happily, many solutions turn out to be in the Help
and/or user manual).
- Gather
all information that applies to the problem. Note or
print out any on screen messages you get when the problem
occurs.
- Write
down all the steps you have taken to solve the problem,
along with any error messages your computer has given
you.
- Be
sure you know your hardware configuration, operating
system version, memory, disk space, printer, etc.
If
you are experiencing technical difficulties, please fill
out the following form. We will respond by email or FAX
within 5 business days of receipt.
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